1. What is Dexlino?

Dexlino is your trusted online store for quality pet essentials, travel accessories, and home products designed to keep your furry friends happy and your life easier. We’re committed to providing comfort, safety, and style for pets and their owners.

2. Where do you ship?

We currently ship across the United States. International shipping is currently unavailable.

3. How long does shipping take?

Orders are typically processed within 1–3 business days.

• Standard Shipping: 7-12 Business Days
• Express Shipping:  5-8 Business Days
• Free Shipping:  7-12 Business Days

Delivery times may vary depending on your location and carrier delays.

4. Do you offer free shipping?

Yes! We offer free shipping on all U.S. orders over $100.

5. What is your return policy?

We want you to shop with confidence. If you’re not satisfied with your order:

• Returns are accepted within 30 days of delivery.
• Items must be unused, in original packaging.
• Refunds are processed within 7–15 business days after the returned item is received.

👉 To start a return, contact us at support@dexlino.com

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can also track your package directly from the Order Tracking page on our website.

7. What payment methods do you accept?

For your convenience, we accept:

• Visa
• MasterCard
• American Express
• Discover
• PayPal
• Shop Pay
• Google Pay
• Apple Pay

All payments are secured with 256-bit SSL encryption.

8. Do you offer wholesale or bulk orders?

Yes! If you’re interested in wholesale or bulk purchasing, please reach out to us at support@dexlino.com for more details.

9. How do I contact Dexlino?

We’re here to help!

📍 Address: 6550 Bellaire Blvd, Apt 105A, Houston, TX 77074, United States
📧 Email: support@dexlino.com
📞 Phone: +1 (432) 225-8365
🕒 Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST)